When can I get assistance through Drexel Libraries chat?
What hours does the Drexel Libraries’ chat service operate?
Ouronline chat service—staffed by real people (no bots!)—is available 24/7.
Monday – Friday, 9am – 5pm:Your question will be answered by a member of the Drexel Libraries staff.
Evenings & Weekends:Your question will be answered by a librarian from another libraryworking with POWER Libraries Chat with a Librarian service. If you reach this service, please leave your email address if you'd like a member of the Drexel Libraries' staff to follow up with you when we're back online. You can also submit a question for us using this form.